Shipping Policy
At Activesrs, we strive to deliver your orders quickly and safely worldwide. Please read the following shipping details to know what to expect.
Order Processing Time
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Orders are processed within 1-3 business days (Monday to Friday, excluding holidays) after payment confirmation.
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During peak seasons or promotional events, processing times may be slightly longer.
Shipping Methods & Estimated Delivery Times
Region | Shipping Method | Estimated Delivery Time* | Shipping Cost |
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United States | Standard / Express | 3-7 business days | Calculated at checkout |
Canada | Standard / Express | 5-10 business days | Calculated at checkout |
Europe | Standard / Express | 7-14 business days | Calculated at checkout |
Asia | Standard / Express | 7-14 business days | Calculated at checkout |
Australia & NZ | Standard / Express | 7-14 business days | Calculated at checkout |
Other Regions | Standard | 10-21 business days | Calculated at checkout |
* Delivery times are estimates and may vary due to customs clearance, local postal services, or unforeseen delays.
Shipping Charges
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Shipping fees are calculated based on your location, package weight, and chosen shipping method at checkout.
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Free shipping promotions will be indicated and are subject to terms and conditions.
Customs, Duties & Taxes
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Import duties, taxes, and customs fees are the responsibility of the customer and are not included in the product price or shipping cost.
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Please check your country’s import policies before ordering.
Tracking Your Order
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Once your order ships, you will receive a shipping confirmation email with a tracking number.
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You can track your package via the carrier’s website.
Lost or Delayed Shipments
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If your order is delayed or lost during transit, please contact us at support@activesrs.com so we can assist you.
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We are not responsible for delays caused by the shipping carrier or customs.
Address Accuracy
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Please ensure your shipping address is complete and accurate. We are not responsible for orders lost or delayed due to incorrect address information.
Contact Us
For any shipping questions, feel free to reach out to our support team at:
📧 support@activesrs.com
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